XenDesktop 7.6: VDA is not registering in DDC.

XenDesktop 7.6: VDA is not registering in DDC.

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Article ID: CTX206886

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Updated On:

Description

XenDesktop 7.6: VDA is not registering in the DDC.

Resolution

  1. Disable Auto Update controller policy from the controller.
  2. Delete the following file: C:/ProgramData/Citrix/PVSAgent/LocallyPersistedData/BrokerAgentInfo/SavedListOFDDCs.xml
  3. Restart Citrix Desktop service, and it should find the correct list of DDC and get registered with correct one.

Problem Cause

Enable Auto Update controller policy enabled from the delivery controller.