VDA 7.7 Install Fails With Error XDMI:CAC3C7EE Code 4 at Citrix.MetaInstaller.ConfigUtilities.ExecuteIcaConfigurationTool

VDA 7.7 Install Fails With Error XDMI:CAC3C7EE Code 4 at Citrix.MetaInstaller.ConfigUtilities.ExecuteIcaConfigurationTool

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Article ID: CTX206629

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Updated On:

Description

Error Id: XDMI:CAC3C7EE Exception: Citrix.MetaInstaller.MetaInstallerException Config tool C:\Program Files\Citrix\ICAConfigTool\IcaConfigConsole.exe failed with error code -4 at Citrix.MetaInstaller.ConfigUtilities.ExecuteIcaConfigurationTool(String commandLineParams) at Citrix.MetaInstaller.Vda.Components.IcaTS.Configure(InstallationContext context) at Citrix.MetaInstaller.InstallationManager.ConfigureComponent(IInstallableComponent component, InstallationContext installContext)

Resolution

Add user account in 'remote desktop user group and try again to install the VDA.


Problem Cause

User account permission on Remote desktop group. In post install, user should be able to access RDP listener, and if that user do not have permission to access remote desktop services, it will fail.

Issue/Introduction

Error Id: XDMI:CAC3C7EE Exception: Citrix.MetaInstaller.MetaInstallerException Config tool C:\Program Files\Citrix\ICAConfigTool\IcaConfigConsole.exe failed with error code -4 at Citrix.MetaInstaller.ConfigUtilities.ExecuteIcaConfigurationTool(String commandLineParams) at Citrix.MetaInstaller.Vda.Components.IcaTS.Configure(InstallationContext context) at Citrix.MetaInstaller.InstallationManager.ConfigureComponent(IInstallableComponent component, InstallationContext installContext)