WYSE Thin Clients Cannot Authenticate With NetScaler Gateway After Upgrading NetScaler to Verison 11.0

WYSE Thin Clients Cannot Authenticate With NetScaler Gateway After Upgrading NetScaler to Verison 11.0

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Article ID: CTX206502

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Updated On:

Description

After upgrading NetScaler to 11.0, WYSE T50 thin clients running WYSE OS 8.0 are no longer able to authenticate with NetScaler Gateway.

Resolution

Update WYSE devices to firmware version 2.1_029, in order for it to be compatible with NetScaler version 11.0.

Issue/Introduction

After upgrading NetScaler to 11.0, WYSE thin clients are no longer able to authenticate with NetScaler Gateway.