FAQ: Is Web Interface 5.4 Supported with XenApp 7.x?
Article ID: CTX206491
Updated On:
Description
Q: Is Web Interface 5.4 supported with XenApp 7.6?
A: Yes, Web Interface 5.4 is supported with XenApp 7.6. For more information refer to page 10 of XenApp 7.6 Upgrade Guide.
Q: Is Web Interface 5.4 supported with XenApp 7.6 LTSR?
A: No, Web Interface 5.4 is not supported with XenApp 7.6 LTSR. XenApp 7.6 LTSR sites must contain baseline and compatible LTSR components, this component information is found in Citrix Documentation.
Q: Is Web Interface 5.4 supported with XenApp 7.15 LTSR?
A: No, Web Interface 5.4 is not supported with XenApp 7.15 LTSR. XenApp 7.15 LTSR sites must contain baseline and compatible LTSR components, this component information is available with Citrix Documentation.
Q: Will I be eligible for the benefits of LTSR if I use Web Interface 5.4 with XenApp 7.6 LTSR or XenApp 7.15 LTSR?
A: No, Web Interface 5.4 is not a baseline or compatible component for XenApp 7.6 LTSR or XenApp 7.15 LTSR.
Q: When will Web Interface 5.4 reach End of Life (EoL)?
Web Interface 5.4 was a component of XenApp 6.5; therefore, Web Interface 5.4 follows the same product lifecycle milestones as XenApp 6.5 as documented here: under Product Matrix. For quick reference the product lifecycle milestones for Web Interface 5.4 are also referenced below:
| Product Releases | Version | GA Date* | EOM Date* | EOL Date* | EOES** |
| Web Interface | 5.4 | 2-Jun-08 | **31-Dec-17 or 24-Feb-16 | **30-Jun-18 or 24-Aug-16 | 14-Jan-20 |
* Lifecycle Phases: GA (General Availability), EOM (End of Maintenance), EOL (End of Life). For definitions of these terms, refer to the Product Matrix.
EOES (End of Extended Support): This milestone signifies when a specific product release will no longer be covered under the Extended Support Program. Refer to the Software Support Programs page for details on all programs, including the Extended Support Program.
** For customers that remain current on Customer Success Services or have a legacy Subscription Advantage contract the longer term dates apply.
Snippet from XenApp 7.6 Upgrade Guide:
Please note that it is assumed that the latest version of Web Interface (5.4.2) is used to access the existing XenApp environment. Otherwise Web Interface should be upgraded as part of this task
Additional Resources
Hotfix WI540MSI002 - For Citrix Web Interface 5.4 for Windows (Web Interface 5.4.2)Issue/Introduction
