Authentication fails on Secure Hub Error "Check the credentials and try again"
Article ID: CTX205120
Updated On:
Description
Authentication fails on Secure Hub. Cannot enroll devices.
Resolution
Update the password for the administrator bind DN on the NetScaler/Gateway LDAP policy and in the XenMobile server.
Problem Cause
The administrator bind DN password was updated on Active DirectoryIssue/Introduction
Authentication fails on Secure Hub. Cannot enroll devices.
Additional Information
http://support.citrix.com/article/CTX114999
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