Receiver 4 Upgrade Causing UAC Prompt
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Article ID: CTX205030
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Updated On:
Description
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information
We are offering Receiver from our SCCM 2012 Self-Service Application Catalog. We followed http://support.citrix.com/article/CTX202002 when configuring the package in SCCM. Our command line is "CitrixReceiver.exe" /includeSSON /silent ALLOWADDSTORE=N User Experience - Installation Behavior is set to Install for System. So, the install is running under System, but we still get the UAC. The UAC pops on PrivService.exe /noservice /elevated We ran an uninstall under the System account nd get the same UAC pop. We are upgrading from Receiver 4.1.200.13 to 4.3.100.10. I have been able to reproduce this behavior outside of SCCM by running psExec to open a command prompt as System.
Environment
This software application is provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that: (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the software application be used to support ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the software application.
Resolution
Private: LC0977
Identify product code (used later in the cpatch command below) for the Citrix Receiver Updater by searching the Registry.
Copy Cpatch and transform file: UpdateRunUninstall.mst
Start psexec under system account…
psexec -s cmd.exe
Run Cpatch (from location of cpatch.exe, and updateRunUninstall.mst transform file)…
cpatch /t {<product code>} "UpdateRuninstall.mst"
Use WMI to confirm 14.1.x receiver components removed…
Get-wmiObject -class win32_product -computer | sort-object Name | FT name,version,identifyingnumber
Problem Cause
This is a known issue with Receiver 4.1 UAC displays.
Issue/Introduction
Receiver 4 Upgrade Causing UAC Prompt
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