ICA Session Launch Hangs at "Connection Established. Negotiating Capabilities"

ICA Session Launch Hangs at "Connection Established. Negotiating Capabilities"

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Article ID: CTX204729

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Updated On:

Description

Unable to launch published desktop through ICA. It temporarily hangs at "Connection Established. Negotiating Capabilities" and then closes.

Environment

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Resolution

Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.

To resolve this issue delete the following registry keys on the VDA:

  • HKLM\System\CurrentControlSet\Control\GraphicsDrivers\Connectivity
  • HKLM\SYSTEM\CurrentControlSet\Control\GraphicsDrivers\Configuration

Problem Cause

Display enumeration for VDA is causing the problem.

Issue/Introduction

Unable to launch published desktop through ICA. It temporarily hangs at "Connection Established. Negotiating Capabilities" and then closes.