XenApp Server Stops at Welcome screen

XenApp Server Stops at Welcome screen

book

Article ID: CTX204281

calendar_today

Updated On:

Description

The Citrix Administrator was noticing that the Server VDAs stop at the Welcome screen.

 

Resolution

Known issue - LIMITED RELEASE - Hotfix ICATS750WX64022 - For VDA Core Services 7.1/7.5 for Windows Server OS (64-bit) - English


Problem Cause

  1. The svchost.exe process running on Windows Server 2008 VDAs exits unexpectedly during RDP connection attempts.

    [From ICATS750WX64022][#LA5868]

  2. When establishing a Remote Desktop (RDP) connection to a VDA and then disconnecting from the RDP session, the following error message (Event ID 1048) appears in the event log:

    "The Citrix Desktop Service is re-registering with the DDC:
    "NotificationManager:NotificationServiceThread: WCF failure or rejection by broker (DDC: bruin.newer.ln)""

    [From ICATS750WX64022][#LC0251]

Issue/Introduction

XenApp Server Stops at Welcome screen

Additional Information

CTX141662 - LIMITED RELEASE - Hotfix ICATS750WX64022 - For VDA Core Services 7.1/7.5 for Windows Server OS (64-bit) - English