Qfarm /load Command not Returning Output

Qfarm /load Command not Returning Output

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Article ID: CTX204196

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Description

When the qfarm /load command is executed, the server load information is not returned.
The output is blank.
 

Resolution

To resolve the issue, complete the following steps:

1. Run the following command from the CMD of the Zone data collector server.
           This gathers the dynamic store information of the ZDC:
 
           Queryds /table:LMS_ServerLoadTable > C:\loadtable.txt
            (The C:\can be replaced by any local drive on the server).

           Note: Queryds utility is located on the XenApp install media under the support > debug folder.

 2. In the loadtable.txt, below output is an example of good server which is reporting its load to Zone data collector.
 
Name                      : <host ID>
Host                        : Server1
Zone                        : Default Zone
RealTimeRules:
RuleLoads                :d:0;b:1;
LoadBias                  : 64
LTMMultiplier             : 2
LogonMode                : 0
PcmMode                 :0
LTLoad                      :0
Load                         :64
 
3. If you find any server entry which doesn’t have load information, like shown below.    
Where we see RuleLoads,Load & other information are missing,
 
Name: <host ID>
Host: Server2
Zone: Default Zone
LogonMode: 0
PcmMode:0
 
 
Name: <host ID>
Host: Server3
Zone: Default Zone
LogonMode: 0
PcmMode:0
 
 
Name: <host ID>
Host: Server4
Zone: Default Zone
LogonMode: 0
PcmMode:0
 
 
 
4. We need to recreate LHC on all those servers which doesn’t have load information.
In step3, we have to recreate LHC on the servers Server2, Server3 & Server4 to resolve this issue.
 

Problem Cause

This could happen if the IMA service is hung on those servers & is not able to report its load information to zone data collector.
 

Additional Information

http://support.citrix.com/article/CTX138294