XenApp 7.6 - Server Stops With Error "Timeout (60000 milliseconds) Was Reached While Waiting for a Transaction Response from the NlaSvc Service

XenApp 7.6 - Server Stops With Error "Timeout (60000 milliseconds) Was Reached While Waiting for a Transaction Response from the NlaSvc Service

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Article ID: CTX203835

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Updated On:

Description

XenApp  7.6 - Server hung A timeout (60000 milliseconds) was reached while waiting for a transaction    response from the NlaSvc service
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the CryptSvc service.

Resolution

Verify and apply the following Microsoft hotfixes. Consult with Microsoft.

https://support.microsoft.com/en-us/kb/2653810
https://support.microsoft.com/en-us/kb/2622802

https://social.technet.microsoft.com/Forums/windows/en-US/2c4b8121-da1c-4c11-b11d-2dff099ba245/windows-server-2008-r2-sp1-rds-hang-and-stop-responding-new-rdp-session-already-connected-session?forum=winserverTS

Issue/Introduction

XenApp  7.6 - Server hung A timeout (60000 milliseconds) was reached while waiting for a transaction    response from the NlaSvc service A timeout (30000 milliseconds) was reached while waiting for a transaction response from the CryptSvc service.