Auto-created Printers Map Slowly or Not At All
Article ID: CTX203252
Updated On:
Description
Customer has a XenApp 7.6 environment in a Microsoft Azure cloud, and over the weekend auto-created printers began mapping slowly or not at all.
Resolution
Disabled the following policy: ICA\Printing\Client Printer\Direct Connections to Print Servers, as VDAs are in Azure cloud and print server is on premises. This way VDAs will communicate directly with client, and it will handle printing calls to print server.
Problem Cause
By default, the VDA makes a direct connection to the print server. This was causing a lag to collect printer properties and map the printerIssue/Introduction
Auto-created printers mapping slowly or not at all in a XA7.6 published application
Was this article helpful?
Yes
No
Powered by
