Citrix Director - Unexpected Error While Listing User Sessions

Citrix Director - Unexpected Error While Listing User Sessions

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Article ID: CTX202874

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Updated On:

Description

Citrix Director displays unexpected error while listing user sessions on trends Screen. This behavior exists since the customer updated XenDesktop Delivery Controller to Hotfix Update 2 (CTX142439).

Resolution

Performed on each Controller :

1. Replaced C:\Program Files\Citrix\Monitor\Service\Citrix.Monitor.exe.config file with C:\Program Files\Citrix\Monitor\Service\Citrix.Monitor.exe.template file.
2. Stopped Citrix Monitor service.
3. Registered the services as :
netsh http add urlacl url=http://+:80/Citrix/Monitor/OData/v2 user="NT AUTHORITY\NETWORK SERVICE"
netsh http add urlacl url=http://+:80/Citrix/Monitor/OData/Site/v2 user="NT AUTHORITY\NETWORK SERVICE"
4. Started the Citrix Monitor Service.

Issue/Introduction

Citrix Director - Unexpected Error While Listing User Sessions. This behavior exists since the customer updated XenDesktop Delivery Controller to Hotfix Update 2. (CTX142439).