Error: "The connection to Failed with status (Unknown client error 0)" and Black Screen in XenDesktop 7.6

Error: "The connection to Failed with status (Unknown client error 0)" and Black Screen in XenDesktop 7.6

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Article ID: CTX202869

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Updated On:

Description

Black screen appears on launch with Citrix WDDM driver in XenDesktop 7.6 with the error "The connection to Failed with status (Unknown client error 0)".

Resolution

To fix this issue, perform a roll-back of the Citrix WDDM Driver (Windows Display Driver Model).

Learn about the Rollback Process of WDDM Driver(Windows Display Driver Model.

Additional Information

Wikipedia Article on WDDM