XenDesktop/XenApp 7.6 FP3 has introduced enhanced architecture to support both 24-bit and 32-bit advanced cursors. Historically remoting protocols have supported simpler cursors but with an increase in the use of complex and larger cursors for complex CAD and 3D applications, Citrix has introduced a new architecture to support such cursors on-going.

RDP is still limited in support and customers might experience issues which they should report to Microsoft. 

Comparison of cursors and expected results

Type of cursor	Native	RDP	7.6 FP2 & Earlier	7.6 FP3 & WinRx 4.3
24 bit cursors
32 bit cursors
CAD Specific

Note: DCR has always supported 32-bit cursors so it is excluded from this summary/comparison, and Legacy Thinwire (as set by the legacy mode graphics policy) does not support 32-bit cursors.

Other Effects that may be observed in XD/XA 7.6 FP2 and earlier:

Cursors replaced by alternatives – a capital-I, hourglass symbol.

Applications where issues have been observer in XD/XA 7.6 FP2 and earlier:

• Autodesk applications including Inventor

• PTC Creo

Users needing complex cursor and full alpha-channel support are recommended to use XenDesktop/XenApp 7.6 FP3 and higher for the advanced HDX support.