Citrix Policies Not Being Applied

Citrix Policies Not Being Applied

book

Article ID: CTX202152

calendar_today

Updated On:

Description

Some Citrix Policies are not applying as expected. In particular a policy to block local printer redirection to the VDIs does not appear to be applying anymore. The VDI's event viewer lists:

"The Citrix Workstation Agent service was unable to apply computer policies" Error Details: Call to CitrixProcessGroupPolicy failed, errorcode=126.

Resolution

Verify that the .NET Framework software version installed is consistent and matching for all applications in the environment. If they are different, it is possible Citrix policies may not apply correctly or may not be effective.

Issue/Introduction

Some Citrix Policies are not applying as expected. In particular we had a policy to block local printer redirection to the VDIs and that doesn't appear to be applying anymore. The VDI's event viewer lists "The Citrix Workstation Agent service was unable to apply computer policies" Error Details: Call to CitrixProcessGroupPolicy failed, errorcode=126. Also on the VDA event logs lists: "An error ocurred while trying to uodate policy settings for user ... Policy settings may not have been applied correctly" Error code: 126 Also " Windows failed to apply the Citrix Group Policy settings. Citrix Group Policy settings might have its own log file..."