Cannot Edit/Open Office Documents in SharePoint through NetScaler Unless SharePoint is in Trusted Sites in Internet Explorer

Cannot Edit/Open Office Documents in SharePoint through NetScaler Unless SharePoint is in Trusted Sites in Internet Explorer

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Article ID: CTX202037

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Updated On:

Description

Cannot open/edit Microsoft Office documents when SharePoint site is not set as trusted site in Internet Explorer.

Resolution

This is a known issue.Citrix is working on the issue id : 528778

[# 528778] - SharePoint documents do not open in Internet Explorer unless the traffic management fully qualified domain name (FQDN) is added to trusted sites.

Issue/Introduction

Cannot open/edit Microsoft Office documents when SharePoint site is not set as trusted site in Internet Explorer.

Additional Information

Citrix Documentation - NetScaler 10.5 Known Issues