HTTP Error 500 While Accessing Microsoft Exchange 2013 Through NetScaler

HTTP Error 500 While Accessing Microsoft Exchange 2013 Through NetScaler

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Article ID: CTX201899

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Description

HTTP error 500 while accessing Microsoft Exchange 2013 through NetScaler.

Resolution

To resolve this issue complete the following changes on LDAP authentication server definition:

  1. Retain account attribute on samAccountName.

  2. Add SSO attribute, set to UserPrincipalName.

  3. Change existing LDAP policy to the new server profile.

Log on to load balanced virtual server with subsequent redirect to AAA virtual server results in credentials automatically passing to Exchange successfully. User is no longer prompted with two different login prompts.

Issue/Introduction

HTTP error 500 while accessing Microsoft Exchange 2013 through NetScaler Appliance.
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