StoreFront servers are not load balanced; all connections go to one server in NetScaler Gateway set up.

Following is a screen shot of the status of load balanced servers:

To resolve this issue change the load balancing method to Round Robin and use persistence other than source IP.

Note: In this scenario we are using SSL_Bridge and we have only few persistence options. 

Problem Cause

After verifying session profile in NetScaler Gateway setting it was observed that users from thin clients connect to load balanced virtual server and Receiver users connect to App Controller and see application enumeration. In this case the persistence configured is source IP. As per the connection table, all connections are made to load balanced VIP using Subnet IP. This is because connections are made to NetScaler Gateway and then Subnet IP communicates to load balanced Virtual Server. Since the communication is made through the SNIP the source IP will always be same in this case and this is the reason why all connections are going to the same server.