The internal SSL certificate has expired and Mobile Device Management (MDM) administrator does not remember the keystore password to renew the HTTPS certificate https.p12.
To renew the internal SSL certificate you must know the existing keystore password for https.p12.
The keystore password for https.p12 is present in the server.xml file located at C:\Program Files (x86)\Citrix\XenMobile Device Manager\tomcat\conf\server.xml.
The following is a sample screen shot of what this field looks like inside the server.xml file: