How to retrieve the keystore password needed to renew the HTTPS internal XenMobile SSL certificate

How to retrieve the keystore password needed to renew the HTTPS internal XenMobile SSL certificate

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Article ID: CTX201878

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Description

The internal SSL certificate has expired and Mobile Device Management (MDM) administrator does not remember the keystore password to renew the HTTPS certificate https.p12.

Resolution

To renew the internal SSL certificate you must know the existing keystore password for https.p12.

The keystore password for https.p12 is present in the server.xml file located at C:\Program Files (x86)\Citrix\XenMobile Device Manager\tomcat\conf\server.xml.

The following is a sample screen shot of what this field looks like inside the server.xml file:

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Issue/Introduction

This article describes how to retrieve the keystore password needed to renew the HTTPS internal XenMobile SSL certificate https.p12.

Additional Information

CTX137997 - How to Renew XenMobile Device Manager Internal SSL Certificate

CTX136952 - How to Configure an External SSL Certificate for Device Manager