Unable to access the Machine Catalog node in Citrix Studio it appears hung while loading

Unable to access the Machine Catalog node in Citrix Studio it appears hung while loading

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Article ID: CTX201214

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Updated On:

Description

When trying to view or access the "Machine Catalog" node in Citrix Studio, it never finishes loading.
You see the spinning wheel loading animation but it never finishes.

After a few minutes you may see 1 of the following errors:
 "The supplied address for the computer resource is invalid."
Or
 "The requested channel timed out while waiting for a reply after..."

The "Hosting" node may also experience loading issues and produce error message:
"Cannot find path '...:\Connections\<resource name>...' because it does not exist"
 

Environment

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Resolution

Install Rollup Pack 6 for Microsoft System Center 2012 R2 Virtual Machine Manager
https://support.microsoft.com/en-us/kb/3050317

NOTE: There are over 40 issues addressed by this update and some require creating registry keys on the server so please review the Microsoft Document completely before applying the update.

Problem Cause

Caused by running an out of date Microsoft System Center 2012 R2 Virtual Machine Manager.