Error XDDS:07E48AB2 – “An error occurred while preparing the image” while creating a machine catalog in newly-configured site.

Error XDDS:07E48AB2 – “An error occurred while preparing the image” while creating a machine catalog in newly-configured site.

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Article ID: CTX200308

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Updated On:

Description

While attempting to configure a new site with a new machine catalog error message “An Error occurred while preparing the image” is displayed.

Exception: 
Citrix.Console.Models.Exceptions.ScriptException An error occurred while preparing the image.  At Citrix.Console.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.ProvisioningSchemeTask.WaitForProvisioningSchemeActionCompletion(Guid taskId, Action`1 actionResultsObtained) at Citrix.Console.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.ProvisioningSchemeCreationTask.StartProvisioningAction() at Citrix.Console.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.ProvisioningSchemeCreationTask.RunTask() at Citrix.Console.PowerShellSdk.BackgroundTaskService.BackgroundTask.Task.Run() 

DesktopStudio_ErrorId : UnknownError 
ErrorCategory : NotSpecified 
ErrorID : FailedToCreateImagePreparationVm 
TaskErrorInformation : Terminated 
InternalErrorMessage : Unable to upload disk

Resolution

Contact hypervisor vendor to correct the hypervisor communication failure.

Problem Cause

Machine Creation Services is not able to establish communications with the hypervisor to upload machine files.

Issue/Introduction

This article pertains to Error XDDS:07E48AB2 – “An error occurred while preparing the image” while creating a machine catalog in newly-configured site.
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