VMware vSphere 5.5 - Communication Issue from Studio Console

VMware vSphere 5.5 - Communication Issue from Studio Console

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Article ID: CTX200199

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Updated On:

Description

Hosting a VMware vSphere 5.5 server through XenDesktop or XenApp Studio displays the following error:
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Resolution

Complete the following steps to resolve the issue:

On the VMware vSphere 5.5 server:

Request and save the Certificate with the approval Ensures the identity of a remote computer.
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On each XenApp/XenDesktop controller server:

  1. Open a MMC console and load the Certificates snap-in. Select Computer account for certificates management.
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  2. Click Certificates (Local Computer) > Trusted People > Certificates.
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  3. Right-click Certificates > All Tasks > Import… to import the certificate.
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  4. After importing the certificate on each controller, refresh the Studio console and confirm the certificate error message is no long present.
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Problem Cause

VMware vSphere 5.5 requests a certificate to authorize access to a third party tool or console.

Issue/Introduction

This article provides resolution to host a VMware vSphere 5.5 server through XenDesktop or XenApp Studio successfully.

Additional Information

CTX140135 – VMware vSphere 5.5 - Citrix Known Issues