Unable to Remove Decommissioned Server from StoreFront
Article ID: CTX200085
Updated On:
Description
Unable to remove decommissioned server from StoreFront deployment using StoreFront GUI and Remove Server action.
The console is stuck and the following error appears:
“Cannot Remove Server”
In this case, in the StoreFront console you might see the following warning message:
In addition, the following Synchronization Status error message might appear:
Resolution
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Close the StoreFront consoles on all servers (if open).
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Locate C:\Program Files\Citrix\Receiver StoreFront\ClusterManagement\feature.config file.
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Remove the server that you no longer want in the group by deleting the member entry.
For example, remove <member hostname="mybadserver" servername="mybadserver" certificateThumbprint="D1DAD2572FE843F8C2BB544C59222DDA6EF7E1EB" />. -
Locate C:\Program Files\Citrix\Receiver StoreFront\Services\PeerNameResolution\Citrix.DeliveryServices.ServiceHosting.WindowsServiceHost.exe.config.
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Search for the clients section: <clients authenticationMode="windows" portSharingEnabled="true">.
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Remove the server that should no longer exist in the group by deleting the “add” entry.
For example, remove <add name="mybadserver" uri="net.tcp://mybadserver/Citrix/PeerResolverService/Replication" />. -
Restart the Citrix Peer Resolution Service.
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Remove the server from the local Windows group CitrixClusterMembers.
Problem Cause
The working StoreFront server is trying to communicate with the decommissioned server and is not getting the expected responses; therefore cannot remove the server from the Server Group.Issue/Introduction
