Hotfix package name: XD210DDirector010.zip
For: Computers running Microsoft Windows Server 2008 (32-bit or 64-bit) with Service Pack 2, or Microsoft Windows Server 2008 R2 with Service Pack 1 installed

Replaces: All previous versions
Date: May, 2014
Languages supported: English (US), Japanese (JA), Simplified Chinese (SC)
Readme version: 1.00

Readme Revision History

Important Notes about This Release

Caution! This release may require you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

Where to Find Documentation

This document describes the issue(s) resolved by this release and includes installation instructions. For additional product information, see Citrix eDocs, the Citrix Product Documentation Library.

New Fixes in This Release

1. If "Log.LogToFile" is set to 0, logging continues to the file specified in Log-FileName.

   [From XD210DDirector010][#LC0014]

Fixes from Replaced Hotfixes

1. After upgrading from Version 1.0, 1.1, or 2.0 to Version 2.1 of Desktop Director, the following error message is displayed in the User/Machine Details page:

   "Failed to retrieve data: Server reported unexpected error (error code 100). View server event logs for further information."

   For more information, see Knowledge Center article CTX132851.

   [From XD210DDirector002][#LA1632]

2. When using Desktop Director, the IIS worker process (w3wp.exe) can utilize up to 100% of the CPU.

   [From XD210DDirector002][#LA2211]

3. Desktop Director might fail to show the network latency for Windows XP Virtual Desktop Agents.

   [From XD210DDirector003][#LA2641]

4. Searches for users in Desktop Director do not return users in pre-W2K3 domains if only the nested groups to which the user belongs (but not the parent group) have permissions to access a Desktop Group.

   [From XD210DDirector004][#LA2810]

5. Searching a user name in Desktop Director might be slow if the search string contains blank spaces.

   [From XD210DDirector005][#LA3498]

6. This enhancement makes Desktop Director 2.1 compatible with Version 7 of the Virtual Delivery Agent.

   [From XD210DDirector007][#LA3903]

7. Desktop Director connections can time out with the following exception in the trace log:

   "XAConnector.CloseClient: exception caught: The session was closed before message transfer was complete."

   [From XD210DDirector008][#LA4550]

Installing and Uninstalling this Release

Notes:

• This release is packaged as a .zip file containing the replacement DesktopDirector.msi file. For more information about deploying msi files, see Microsoft article 884016 or visit the Microsoft Web site and search on keyword msiexec.
• Caution: Downgrades, also known as rollbacks, from this upgrade are not supported and might leave your systems in an unstable state. This upgrade does not patch the existing installation - it fully replaces it with a new installation. As a result, uninstalling this package removes the entire component from the computer. If the need arises to revert to an earlier version of the product, you must uninstall this package and then reinstall the earlier version of the product. Reverting to an earlier version of the product might result in the loss of settings you configure while this upgrade is installed.
• To install this package successfully, servers must not have registry modification restrictions in place.
• This hotfix might or might not prompt you to restart the server when the installation or uninstallation is complete. You must restart the server for the installation to complete.
• If the need arises to restore the original settings and functionality provided by this hotfix, you must uninstall the hotfix before reinstalling it according to the installation instructions below.

To install this hotfix:

1. Copy the file to a shared folder on the network.
2. Extract the compressed file and save the DesktopDirector.msi file on the computer you want to update.
3. Run the .msi file.
4. Restart the computer.

To uninstall this hotfix:

Note: If you want to remove the configuration details for Desktop Director, run the DesktopDirectorconfig.exe tool from c:\inetpub\wwwroot\desktopdirector\tools using the /uninstall switch before uninstalling this hotfix.

1. From the Start menu, select Settings > Control Panel.
2. In Control Panel, double-click Add/Remove Programs.
3. Highlight the hotfix you want to uninstall and click Remove.
4. Follow the directions on-screen.