IPC Error when Exporting the vDisk on Provisioning Services

IPC Error when Exporting the vDisk on Provisioning Services

book

Article ID: CTX140009

calendar_today

Updated On:

Description

IPC Error when exporting vDisk on Provisioning Services (PVS).

 User-added image

PVS Console log includes the following errors:
 
ERROR EnterpriseAccess.HandlerBase - PvsStatusExceptionHandler
ERROR EnterpriseAccess.HandlerBase -   return code: 184
ERROR EnterpriseAccess.HandlerBase -   exception type: PvsStatusException
ERROR EnterpriseAccess.HandlerBase -   message: No response received to successful send. Error number 0xA0070002.
ERROR EnterpriseAccess.HandlerBase -   source: Mapi
ERROR EnterpriseAccess.HandlerBase -   data:
ERROR EnterpriseAccess.HandlerBase -     value=0xA0070002

PVS SoapServer log includes the following exception:

ERROR Mapi.Command - Run ExportDisk OnProcessCreateManifestMessage failed with error: Mapi.OtherException: An unexpected MAPI error occurred. ---> Mapi.InvalidDiskVersion: The Disk Version specified is not valid.
   --- End of inner exception stack trace ---
   at Mapi.ManifestVersionRecord..ctor(String CSV)
   at Mapi.ManifestVersionRecord.getCSVData(String CSV, String& startingVersion, List`1& records)
   at Mapi.ManifestVersionRecord.getVersionDataFromPacket(IpcPacket pkt, String& startingVersion, List`1& records)
   at Mapi.CommandsRun.CommandRunExportDisk.OnProcessCreateManifestMessage(TIpcInt Instance, Void* Context, MessageDescriptor* Descriptor)

Resolution

Locate the vDisk version with the 'carriage returns' entry in the description.

Example:

User-added image

Remove the ‘next lines’ entry or delete the description.


Problem Cause

The MAPI uses CSV format. The data is exported from the Database in a CSV format.
If the description of the vDisk contains 'next line', the export fails.

When copying and pasting the description from the notepad, the ‘next lines’ will be updated in the database for the record of the vDisk.

Issue/Introduction

This article provides resolution to the IPC Error that occurs when exporting the vDisk on Provisioning Services Server.