XenDesktop 7.X does not recognize XenApp Citrix Service Provider Base SKU Licenses
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Article ID: CTX139752
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Updated On:
Description
A Citrix Service Provider (CSP) is unable to deliver hosted shared applications and desktops using the Virtual apps CSP Base SKU (XenApp Advanced Edition functionality), after migrating to Virtual apps and desktops 7.x and above.
Environment
This software application is provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that: (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the software application be used to support ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the software application.
Resolution
The feature table attached to this document allows Virtual apps and desktops 7.x version and above to recognize the Virtual apps CSP Base SKU licenses. The administrator will need to import the new feature table into the system and set the product edition as outlined in the steps below. These steps need to be followed every time new Virtual apps CSP Base SKU licenses are to be installed.
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Download and extract the contents of the zip file into the folder created locally on Virtual apps and desktops (7.x version and above )Delivery Controller.
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Open a PowerShell window and run the command: asnp Citrix*
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Import the feature table into system by running the following command:
Import-ConfigFeatureTable –Path <path-to-featuretable.xml>
Note: This step applies only to XenDesktop 7.1 and not required in 7.5 and above.
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Set product edition by running the following command:
Set-ConfigSite –ProductCode XDT –ProductEdition ADV –LicensingModel UserDevice
Note: The command in Step 3 sets the product and model, in case they were set to values other than XenDesktop and/or User/Device beforehand. The product code and product edition are case sensitive.
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To check the above settings, run Get-ConfigSite cmdlet on the Delivery Controller and verify the new settings have been applied.
Note: When using Citrix Studio, you may encounter an error message stating "Can't find a valid license". This is resolved in Virtual apps and desktops version 7.6 and above.

Problem Cause
By default Virtual apps and desktops version 7.x does not recognize the Virtual apps CSP Base SKU licenses. it is fixed in version 7.6 and later.
Additional Information
Import-ConfigFeatureTable - https://developer-docs.citrix.com/projects/citrix-virtual-apps-desktops-sdk/en/1912/CentralConfig/Import-ConfigFeatureTable/
Set-ConfigSite - https://developer-docs.citrix.com/projects/citrix-virtual-apps-desktops-sdk/en/1912/CentralConfig/Set-ConfigSite/
Get-ConfigSite - https://developer-docs.citrix.com/projects/citrix-virtual-apps-desktops-sdk/en/1912/CentralConfig/Get-ConfigSite/
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