Desktop Director becomes unresponsive at the spinning screen after bypassing the credential screen, as displayed in the following screen shots.

The Multiple Site Bindings feature is only available to the WCF services that are hosted under IIS. This feature is not enabled by default.

To enable this feature, complete the following steps:

1. Add the multipleSiteBindingsEnabled attribute to the <serviceHostingEnvironment> element in your web.config file and set it to true, as shown in the following example:

   Example

   XML

   <serviceHostingEnvironment multipleSiteBindingsEnabled=”true”/>

2. Navigate to C:\inetpub\wwwroot\Director to edit web.config file and add the highlighted line.

   

3. Navigate to the command prompt and run the iisreset command.

Problem Cause

The behavior is because of the Multiple Site Binding issue in IIS.

Event viewer has the following error.