Hotfix Install/Uninstall or XenApp Repair Ended Prematurely on XenApp 5.0/6.0/6.5

Hotfix Install/Uninstall or XenApp Repair Ended Prematurely on XenApp 5.0/6.0/6.5

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Article ID: CTX139240

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Updated On:

Description

Installation of a hotfix, XenApp repair, or hotfix uninstall fails with “Error: Installation ended prematurely because of an error.”
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The following event might be logged in the Server Application Event Logs for a XenApp repair/uninstall “Event 1035, MsiInstaller: Windows Installer reconfigured the product. Product Name: Citrix XenApp <Version>. Product Language: 1033. Manufacturer: Citrix Systems, Inc. Reconfiguration success or error status: 1603.

 
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Resolution

Enable and start the COM+ System Application, Distributed Link Tracking Client, and Distributed Transaction Coordinator services. Retry the hotfix install/uninstall or XenApp repair.


Problem Cause

The COM+ System Application, Distributed Link Tracking Client, and Distributed Transaction Coordinator services are disabled or stopped.
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Issue/Introduction

This article contains resolution to Hotfix Install/Uninstall or XenApp Repair Ended Prematurely on XenApp 5.0/6.0/6.5.