Provisioning Services Database Unable to Configure

Provisioning Services Database Unable to Configure

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Article ID: CTX138823

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Updated On:

Description

Provisioning Service database cannot be configured.

When configuring the SQL server settings, the following error might appear in the Configuration Wizard log (located in C:\ProgramData\Citrix\Provisioning Services\Log):

2013-07-29 14:44:37,864 [1] INFO  ConfigWizard - ConfigureServices: encrypt the server name - errorMsg:This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.

2013-07-29 14:44:37,880 [1] INFO  ConfigWizard - ConfigureServices: encrypt the database name - errorMsg:This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.

Environment

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Resolution

To resolve this issue, set the key to 0 (zero).

Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy]
"Enabled"=dword:00000000


Problem Cause

This behavior occurs when the server has been hardened for security purposes. Validate the registry key:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy]

"Enabled"= Dword:0000000x

 If the enabled key is configured with the Dword 00000001, SQL Server and Reporting Services fails to connect to the databases and might display errors.

Issue/Introduction

This article provides a resolution to the symptom "Provisioning Service database cannot be configured".

Additional Information

CTX129060 - Provisioning Services Server Console Fails to Connect to Farm

System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing" security setting