Unable to Map the Windows Key in Mac Receiver
Article ID: CTX138313
Updated On:
Description
The users are unable to map the Windows key (particularly relevant to use Windows 8 devices) in Mac Receiver versions prior to 11.8 clients.
Resolution
Upgrade the Mac Receiver version to 11.8 clients to map the Windows key in the ICA session.
Problem Cause
The feature of mapping the Windows key inside the ICA session is not available in Mac Receiver versions prior to 11.8 clients.
Issue/Introduction
The article provides a resolution for the issue of Windows key that is not mapped in the ICA session in Mac Receiver version prior to 11.8 clients.
Additional Information
Citrix Documentation - About Receiver for Mac 11.8
“Windows shortcuts - Support for Windows logo key shortcuts is built into the Keyboard menu. This allows Mac users to send Windows shortcuts to their remote desktops and applications.”
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