ICA connections fail to connect using Session Reliability.

And/Or

Citrix XTE Server service fails to start manually from the Services console with error code 1.

Complete the following steps to start Citrix XTE Server service without error:

1. Open C:\Program Files (x86)\Citrix\XTE\conf.

2. Rename the httpd.conf file to httpdold.conf.

   

3. Restart the server to force the creation of a new httpd.conf file.

4. After the server restarts, a new httpd.conf file is created and the Citrix XTE Server service starts.

   

5. If the Cit​rix XTE Server service still fails to start, the new httpd.conf file that was created is also corrupted. Copy the httpd.conf file from a working server into the C:\Program Files (x86)\Citrix\XTE\conf directory and start the Citrix XTE Server service manually.

Problem Cause

The contents of the http​d.conf file in the C:\Program Files (x86)\Citrix\XTE\conf directory is either corrupted or missing information though the ServerRoot path is correct (ServerRoot "C:\Program Files (x86)\Citrix\XTE").

CTX104147 – Explaining ICA Session Reliability, Common Gateway Protocol, on TCP Port 2598