Citrix Receiver is Unable to Create a Secure (https://) Connection in the Browser

Citrix Receiver is Unable to Create a Secure (https://) Connection in the Browser

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Article ID: CTX136201

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Updated On:

Description

When launching applications on Internet Explorer 10 using the Citrix Receiver for HTML5 v1.1, the following error message appears:

“Citrix Receiver cannot create a secure (https://) connection in this browser. Please try a different browser.”

Resolution

If you are within your local corporate network, ensure the StoreFront URL is using http:// and not https://.

Or

Log on using NetScaler Gateway.

Issue/Introduction

This article contains information to be able to create a secure (https://) connection in the browser using Citrix Receiver.

Additional Information

https://docs.citrix.com/en-us/netscaler-gateway/12/integrate-with-storefront.html