Error: "This computer could not contact the certificate's revocation server so cannot be used as it may have been revoked"

Error: "This computer could not contact the certificate's revocation server so cannot be used as it may have been revoked"

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Article ID: CTX135780

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Updated On:

Description

"This computer could not contact the certificate's revocation server so cannot be used as it may have been revoked".

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Resolution

To resolve the issue, specify the proxy pac directory using HTTP, such as http://..../proxy.pac within the Internet Explorer Auto Proxy script field. Both http://.../proxy.pac and http://.../proxy.dat works.
See Microsoft Technet for more information: 
Using Automatic Configuration, Automatic Proxy, and Automatic Detection
Auto-Proxy Configuration Script Examples

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Problem Cause

The PNAgent does not accept the proxy pac directory specified as c:\....\proxy.pac within the Internet Explorer Auto Proxy script field.

Issue/Introduction

"This computer could not contact the certificate's revocation server so cannot be used as it may have been revoked"

Additional Information

The client policy which has configured to bypass CRL check is for phase #3 only, and as well the first contact for config.xml in phase #1, it must use Internet Explorer proxy settings and cannot be overriden.

The three phases for online plugin are:-

  • Phase #1 – PNAMain.exe/PNAgent.exe contacts https://WI_FQDN/Citrix/PNAgent/config.xml to obtain the configured service site settings (this is entire dependent on Internet Explorer proxy setting and CRL setting).
  • Phase #2 – PNAmain.exe/PNAgent.exe performs HTTP POST operation for user authentication, then application enumeration (https://WI_FQDN/Citrix/PNAgent/enum.aspx).

  • Phase #3 – user opens application, calling start menu or desktop shortcut with command pnagent.exe /CitrixShortcut: (2) /QLaunch "Farm1:Notepad”, wfica32.exe is started and connect to target XenApp server.
    ADM Template – Proxy policy only happens during phase #3.