Virtual Machines in Streamed Catalog Became Inaccessible with Power State as On (Action Pending)

Virtual Machines in Streamed Catalog Became Inaccessible with Power State as On (Action Pending)

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Article ID: CTX135247

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Updated On:

Description

Virtual Machines in Streamed Catalog suddenly become inaccessible with the status of the Power State as On (Action Pending), as displayed in the following screen shot:

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XenDesktop was unable to broker new connections and existing users were unable to reconnect.

Virtual Machines show “Yellow State” in VCenter, as displayed in the following screen shot: 

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Resolution

In this case, unresponsive XenServer failed to restart and was ejected from the pool. New pool master was selected and another slave server had the Volume Group details.
After that, all the 500 Virtual Machines started as expected with correct power state and XenDesktop started brokering the connections successfully.


Problem Cause

XenDesktop was not able to manage Virtual Machine’s power state because the pool master had lost the Volume Group details. One of the pooled XenServer became unresponsive.

Issue/Introduction

This article provides a resolution when Virtual Machines in Streamed Catalog suddenly became inaccessible with the status of the Power State as On (Action Pending).

Additional Information

CTX116017 - How to Recover XenServer Physical Volume Structure After Accidental Deletion

CTX131267 - XenDesktop 5 Power State Unknown

http://support.citrix.com/static/kc/CTX127254/help/Get-BrokerHostingPowerAction.html