Desktop Studio Error: Database could not be contacted
Article ID: CTX135143
Updated On:
Description
The following error message is displayed when opening Desktop Studio:
“Database could not be contacted.”
In the Desktop Studio Logs, the following error appears:
“A database operation failed and could not be recovered: Reason Object reference not set to an instance of an object.”
Resolution
In the Desktop Studio, click on the link to upgrade database.
Problem Cause
The issue occurs when the XenDesktop software is upgraded to 5.6, and the database is not updated.
Issue/Introduction
This article provides a resolution to the error: “Database could not be contacted.”
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