Shadow Failed. Error Code 120
Article ID: CTX134090
Updated On:
Description
Shadow Failed. Error Code 120.
Environment
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
Resolution
Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.
Complete the following steps to resolve the error:
Complete the following steps to resolve the error:
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On the non-working server open reg key: HKLM\Software\Wow6432Node\Citrix\Install.
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Look for a Binary entry called Setting.
Note: If this entry is not present, shadowing will not work.
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On a working server, open reg key: HKLM\Software\Wow6432Node\Citrix\Install.
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Look for a Binary entry called Setting, as shown in the screen shot:
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Note the binary number on the working server and on the non-working server; create the binary entry called Setting at: HKLM\Software\Wow6432Node\Citrix\Install.
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Enter the number from the working server in the non-working server.
Problem Cause
Typically this would be caused by the user having multi-monitorsIssue/Introduction
The reg key removal by some device, user or removal of the farm causes an error 120 to be presented on a server.
Additional Information
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