Error “Failed to Create the Virtual Machine; Because the Account Name was not found, resulting in Unable to Add Machines to Catalog or to Successfully Create a new Catalog”.

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Ensure DNS functionality is working correctly on all controllers within a site.

DCDiag tool can test for DNS functionality:

http://technet.microsoft.com/en-us/library/cc776854(v=ws.10).aspx

Example DCDiag /s: DCName /TEST:DNS

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Problem Cause

Domain Name Service (DNS) resolution issue with XenDesktop controllers.

CDF Example:

ADIdentityServiceLog:1:1:Handling AD Operation exception System.DirectoryServices.ActiveDirectory.ActiveDirectoryOperationException: Unable to obtain DNS hostname of Active Directory domain controller with ntdsa object name

XenDesktop Error: Failed to Create the Virtual Machine; Because the Account Name Was Not Found. Error “Failed to Create the Virtual Machine; Because the Account Name was not found, resulting in Unable to Add Machines to Catalog or to Successfully Create a new Catalog”.