CitrixHostService Event ID Log Error 1005 - Encryption operation failed
Article ID: CTX133157
Updated On:
Description
Application Event Log Error 1005
Source Name CitrixHostService
Message
Encryption operation failed with : Citrix.Cds.Security.SecretEncryptionInvalidKeyException: DecryptSecret: Do not have the key for this message
at Citrix.Cds.Security.CAPISecretEncryption.DecryptSecret(Byte ciphertextMessage)
at Citrix.Cds.Security.SecretEncryptionManager.DecryptSecret(Byte ciphertextSecret
Resolution
Update the Hypervisor account and password in the Desktop Studio under Configuration > Hosts by following the given instructions:
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Select the connection name and right-click Change details to re-enter the account information (username and password).
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Click OK to save the changes.
Problem Cause
This issue might occur if there is a problem with the Hypervisor account being used in XenDesktop, for example the Hypervisor password has been changed.
Issue/Introduction
