Image Corruption with Full Screen Published Desktops in Non-Identical Multi-Monitor
Article ID: CTX132610
Updated On:
Description
Image corruption may happen on full screen Published Desktops if client multiple monitors have non-identical screen resolutions.
Environment
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
Resolution
Complete one of the following options to resolve this behavior:
Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.
Change the desktop theme to Aero theme on client side.
OrChange ForceLVBMode to 1 under the following registry key on client machines:
32-bit: HKLM\SOFTWARE\Citrix\ICA ClientEngine\Configuration\Advanced\Modules\WFClient
64-bit: HKLM\SOFTWARE\Wow6432Node\Citrix\ICA Client\Engine\Configuration\Advanced\Modules\WFClient
Problem Cause
This error may occur if the client screen refresh rate is impacted by some combinations of resolutions and windows themes.
Issue/Introduction
This article provides workaround options to resolve image corruption with full screen published desktops in non-identical multi- monitor set up.
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