Published Application on Mapped Network Drive Fails in XenApp

Published Application on Mapped Network Drive Fails in XenApp

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Article ID: CTX131565

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Updated On:

Description

Published application on a Mapped Network Drive fails in XenApp 6.x with error: “An error occurred while making the requested connection."

Environment

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Resolution

Complete the following procedure to resolve the issue:
Note: A new command flag LoadBalancingApplicationCheckEnabled is added when creating the application and when setting the application properties using PowerShell.

  1. Download XenApp the PowerShell SDK from the following location to include the PowerShell command for XenApp version 6.x:
    XenApp 6.5 PowerShell SDK

  2. Run the following command:

    Get-XAApplication

  3. Check for the application in the list.

  4. Run the following command for the application, Notepad:

    Set-XAApplication –BrowserName Notepad –LoadBalancingApplicationCheckEnabled $FALSE

    Note: Setting it to $FALSE disables Application Installation Check for that application.

    Problem Cause

    Application Install Check fails if the application is not running on a Local Drive on the XenApp server.

    Issue/Introduction

    This article provides resolution to fix the error “An error occurred while making the requested connection."

    Additional Information

    Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.

    The preceding issue also occurred in XenApp 6.0 and was resolved after disabling the AppInstallCheck through the registry. However the same registry key does not work for XenApp version 6.5.

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\IMA
    ValueName: DisableAppInstallCheck
    Type: REG_DWORD

     
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