How to Create a Health Monitoring and Recovery Policy for XenApp Version 6.0 and Later

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Article ID: CTX131352

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Description

This article describes how to create a Health Monitoring and Recovery (HMR) policy in XenApp 6.5 AppCenter.

Background

It is necessary to create a HMR policy in XenApp 6.5 AppCenter to perform recovery processes and proactively monitor XenApp environments. HMR has been an option for Enterprise and Platinum customers since XenApp version 4.5. In XenApp version 6.0 and later, the HMR settings are set through policies.
It is important to understand the following policy precedence and implementation because Citrix policies can take precedence with Windows Group Policies.

The Policy Processing and Precedence is shown in the following figure:

Notes:

By default the policy refresh interval is 90 minutes for AD GPOs.
Force a policy update with the gpupdate /force command.
By default both users and computer configuration settings are updated.
IMA policies are subject to the same AD policy refresh cycle for computer configurations. However, User configuration settings within IMA-based policies are applied immediately.

Instructions

To create a HMR policy, complete the following procedure:

Logon to the XenApp server AppCenter console and select Policies.

Select the Computer tab because the policy should be applied to a server.
Click New and in the New Policy window, enter HMR as the policy name and select Next.

If the policy is to be applied for all versions of XenApp (XenApp 6.0 and 6.5), ensure that the XenApp (All Versions) is selected.
Select Health Monitoring and Recovery, as shown in the following screen shot:

Note the available options for HMR as shown in the following screen shot. HMR is enabled by default in the first policy. But, you can change or add policies in the Health monitoring tests option by selecting the Add link:

Note the policies, interval, threshold, and recovery action to take when a test fails. Edit each value accordingly and select OK.

Select Next in the New Policy window.
If you want to apply this policy, select an Organizational Unit (OU) in Active Directory or a Worker Group on the XenApp farm.
Select Create to create the policy.
Select Enable this policy if you want it applied at the next screen shot:

The policy HMR is displayed in the policies that will be applied to the XenApp servers.