Error: "The user name could not be found"
Article ID: CTX131165
Updated On:
Description
When attempting to configure the WinRM group permission with ConfigRemoteMgmt, the following error message appears:
“The user name could not be found”.
Resolution
To resolve the issue, complete the following procedure:
-
Download ConfigRemoteMgmt.zip (see the attachment).
-
Extract all files from ConfigRemoteMgmt.zip to a shared location.
-
Navigate to the folder location for your version of desktop director.
For example, for version 1.1, navigate to .\Desktop Director 1.1\.
-
Refer for information to Configure permissions for VDAs earlier than XenDesktop 7 .
For example, to grant the required permissions to a user security group: ConfigRemoteMgmt.exe /configwinrmuser YourDomain\HelpDeskUsers
Following are the details of the files in this attachment:
|
Version |
Location in Attachment |
Files |
|---|---|---|
|
1.0 |
Desktop Director 1.0\ConfigRemoteMgmt.zip |
ConfigRemoteMgmt.exe, Interop.NetFwTypeLib.dll |
|
1.1 |
Desktop Director 1.1\ConfigRemoteMgmt.zip |
ConfigRemoteMgmt.exe, Interop.NetFwTypeLib.dll |
|
2.0 |
Desktop Director 2.0\ConfigRemoteMgmt.zip |
ConfigRemoteMgmt.exe, Interop.NetFwTypeLib.dll |
Problem Cause
The issue is because of an error in the ConfigRemoteMgmt tool.
Issue/Introduction
Additional Information
