This article contains information about the Life-Cycle Maintenance (LCM) hotfixes.
The Citrix LCM team releases the following two types of hotfixes for the products:
General Release
Limited Release
In some instances, hotfixes might be superseded or replaced. This happens only when a subsequent hotfix includes all fixes from the earlier hotfixes, as explained in the following section.
Note: The information in this document applies primarily to the XenApp and the XenDesktop products, but might be extended to other Citrix products as well.
Hotfixes are available for download from the Citrix Knowledge Center. The access provided to these hotfixes is based on expected customer impact, as mentioned in the following table:
Hotfix Type |
Expected Customer Impact |
Access |
General Release |
Affects a wide customer base |
All customers |
Limited Release |
Affects a smaller number of customers |
Customers with Priority and/or Priority Plus Offering Level, Technical Relationship Manager, CTPs, and Partners |
Any hotfix that includes all fixes from an earlier hotfix either supersedes or replaces the original hotfix, as mentioned in the following table:
Original Hotfix Type |
Subsequent Hotfix Type |
Status of Original Hotfix |
Rationale |
Limited Release |
General Release |
Superseded hotfix is no longer available |
All customers can access the subsequent hotfix |
Limited Release |
Limited Release |
Superseded hotfix is no longer available |
Customers with access to the original hotfix can also access the subsequent hotfix |
General Release |
General Release |
Superseded hotfix is no longer available |
All customers can access the subsequent hotfix |
General Release |
Limited Release |
Replaced, but remains available for download from the Citrix Knowledge Center |
Original hotfix remains available for customers who cannot access the Limited Release hotfix |
Note: The terms superseded and replaced, as used in this article and on the Citrix Knowledge Center, are used to illustrate the difference between release types. They are not used in the same manner as Microsoft, Windows Installer, however Citrix hotfix readmes use the same terms.
The following table provides an examples of original hotfixes and their status:
Original Hotfix | Subsequent Hotfix | Status | Rationale |
Limited Release Hotfix A is available for download to customers with Subscription Advantage and a My Citrix account | General Release Hotfix B is released. It contains all fixes from Hotfix A, plus new fixes | Hotfix B supersedes Hotfix A | Hotfix A is no longer available for download because Hotfix B is available to all customers |
General Release Hotfix C is available for download from the Knowledge Center to all customers | Limited Release Hotfix D is released. It contains all fixes from Hotfix C, plus new fixes | Hotfix D replaces Hotfix C | Both remain available for download because Hotfix D is available only to customers with Subscription Advantage and a My Citrix account |
Limited Release Hotfix E is available for download to customers with Subscription Advantage and a My Citrix account | Limited Release Hotfix F is released. It contains fixes, but does not contain all fixes from Hotfix E | The status of Hotfix E is unchanged; Hotfix F is offered as a separate, additional hotfix | Both are available for download because Hotfix F does not contain all of the fixes from Hotfix E |