Filename: ES530ServerWX86003.zip
For: EdgeSight Servers running on 32-bit editions of one of the following operating systems, with or without EdgeSight software being previously installed:

• Windows Server 2008
• Windows Server 2003 SP1 or later

Readme Revision History

Important Note(s)

Caution! This hotfix may require you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

Where to Find Documentation

This document describes the issue(s) resolved by this release and includes installation instructions. For additional product information, see Citrix Knowledge Center.

New Fixes in This Release

1. Uploading the payload results in the following error message due to the violation of primary key constraint:

   "Cannot insert duplicate key in object 'dbo.ctrx_session_autoreconnect'."

   [From ES530ServerWX86003][#238149]

2. When Worker 101 (Performance Upload) and Worker 2 (Database Maintenance) run at the same time, an upload is attempted even though the database is not available. Although the status of Worker 101 is displayed as successful, this situation results in the following payload error:

   "Invalid payload, no ENV data found"

   [From ES530ServerWX86003][#242200]

3. When exporting the Session Counts report to Microsoft Excel, the exported data displays "#Value!" in the peak columns.

   [From ES530ServerWX86003][#253058]

4. If multiple users connect to different XenApp servers and are assigned the same session id by the terminal server, the payload from one XenApp Server can overwrite the principal id of the other XenApp Server, resulting in incorrect EdgeSight report data.

   [From ES530ServerWX86003][#253168]

5. If Internet Information Service (IIS) and Message Queuing are not installed on the host machine, installing EdgeSight Server with the "EdgeSight Database Only" option selected can fail.

   [From ES530ServerWX86003][#253329]

6. Users can run the "Assets for a Device" report against devices for which they do not have user permissions.

   [From ES530ServerWX86003][#256871]

7. The loading of the payload is completed with the following error:

   "The process cannot access the file because it is being used by another process."

   [From ES530ServerWX86003][#257103]

8. User Summary and Published Application Launch Summary reports display data from all Farms having the same EdgeSight Server, disregarding any filtering.

   [From ES530ServerWX86003][#259870]

Fixes from Replaced Hotfixes

1. The Process Faults and Process Faults for a User Group reports are formatted much too wide.

   [From ES530ServerWX86001][#233723]

2. The EdgeSight installer replaces the value for the EdgeSight Web Server address (ZTECH_WEB_ADDR) during an upgrade installation instead of retaining the original value. During an upgrade, a customized EdgeSight Server name is overwritten.

   [From ES530ServerWX86001][#233724]

3. The IMA Service Availability report does not account for the last hour of the last day in the reporting period.

   [From ES530ServerWX86001][#233727]

4. The IMA Service Availability report does not filter by Device name.

   [From ES530ServerWX86001][#233735]

5. The maximum value of the System calls per second parameter in an alert (System Low Resources and System Performance alert rules) is limited to 200000.

   [From ES530ServerWX86001][#233736]

6. A payload update from an EdgeSight for XenApp agent might fail with the following error: Violation of PRIMARY KEY constraint 'PK_ctrx_published_app_event_1'.

   [From ES530ServerWX86001][#233737]

7. User cannot configure the EdgeSight Server name to match an SSL certificate or to generate an FQDN URL for email notification for alerts. To set the EdgeSight Server name, open the EdgeSight Server Console, select the Configure tab, navigate to Server Configuration > Settings, select the Notifications tab, and enter the FQDN for the server in the EdgeSight Server field.

   [From ES530ServerWX86001][#233740]

8. If an EdgeSight Server 5.3 upgrade installation has failed, a subsequent upgrade attempt will fail and not be rolled back properly due to the existance of the ctrx_published_app_temp table. Simply installing this hotfix will not resolve the problem once this situation has occurred. You must restore a backup of the previous Edgesight database and then run the hotfix installation.

   [From ES530ServerWX86001][#234275]

9. Additional fix for issue where a payload update from an EdgeSight for XenApp agent might fail with the following error: Violation of PRIMARY KEY constraint 'PK_ctrx_published_app_event_1'.

   [From ES530ServerWX86002][#237544]

10. The IMA Service State report displayed the time in coordinated universal time (UTC) rather than in the timezone assigned in the Company settings.

    [From ES530ServerWX86002][#240210]

11. SNMP alerts sent from EdgeSight have an object identifier (OID) value that does not match the value defined in the EdgeSight MIB file.

    [From ES530ServerWX86002][#240540]

Installing This Release

Notes:

• This version is packaged as a .zip file containing the replacement EdgeSightServer.msi file and Setup.exe file. For more information about deploying msi files, see Microsoft article 884016 or visit the Microsoft Web site and search on keyword msiexec.
• To install this version successfully, servers must not have registry modification restrictions in place.

To install this version:

1. Copy the file to a shared folder on the network.
2. Extract the compressed file and save the EdgeSightServer.msi file and Setup.exe file on the computer you want to update.
3. Run the Setup.exe file.
4. Restart the computer if prompted to do so.

If it does not exist already, this will add a new entry, Citrix EdgeSight Server, to the Add/Remove Programs list.