Client Drives Cannot be Accessed in XenApp Running on VMWare ESX
Article ID: CTX126188
Updated On:
Description
When accessing a client drive from an ICA session running on XenApp 6.0 hosted on VMWare ESX, the following error occurs:
“\\Client\C$ refers to a location that is unavailable.”
The client drives are mapped successfully inside the ICA session.
Resolution
When mapping a drive letter to the mapped client drive (with the net use command), the client drive can be accessed correctly. The Shared Folders feature adds a network provider in the following location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order\
This feature conflicts with the client drive mapping feature of XenApp 6.0 on Microsoft Windows 2008 R2.
To resolve this issue, complete the following steps:
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Log off the server sorting the profiles.
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From Control Panel, go to Programs and Features.
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Select VMWARE tools and select Modify.
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Set Shared Folders to Not installed.
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Reboot the server.
Problem Cause
The VMware Tools were installed with the Complete option, which installs the shared folders feature in the virtual machine.
Issue/Introduction
Additional Information
