Error: 'An error occurred during upload.' While Attempting to Add Licenses through the License Management Console
Article ID: CTX123837
Updated On:
Description
Certain license files cannot be imported using the Citrix Licensing Management Console. When trying to import these files, the console reports an error message: "An error occurred during upload."
This issue only occurs when the Citrix Licensing Management console is run on Windows Server 2008.
Resolution
The licenses can be copied and pasted to the MyFiles folder on the license server and then either one of the following two steps can be taken:
Perform LMREREAD on the license files as to update the Licensing Engine
OR
Restart the Citrix Licensing Service
Issue/Introduction
This article provides resolution to the error that occurs while attempting to add licenses through the license management console
Additional Information
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Refer to Rereading License and Options Files (lmreread) for more details on the LMReRead command.
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