XenApp/XenDesktop USB Citrix Tested Device List

XenApp/XenDesktop USB Citrix Tested Device List

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Article ID: CTX123569

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Description

This article provides information regarding the USB devices used to test the generic USB remoting feature.

Note: Devices displayed are verified and any extra information required to configure them is included, with any limitations.

For device not given in below list, please refer Citrix Ready Marketplace.

Devices tested with XenDesktop 7.11 with Citrix Receiver for Windows 4.5. (see attached PDF for XenDesktop 7.6):

Device TypeWin7, Win8, Win8.1, Win 10Windows Server 2008 R2Windows Server 2012 R2/2016
Optimized (Default)GenericOptimized(Default)GenericOptimized(Default)Generic
Mass Storage Device (PenDrive, USB Harddisk)YesYesYes YesYes
Audio Device (Headset, Speaker)YesYesYes YesYes
Webcam Device (Video Camera)YesYesYes YesYes
SmartCard Readers *Yes Yes Yes 
Keyboard *YesYesYes YesYes
Mouse *Yes Yes Yes 
3D Mouse Yes   Yes
ScannerYesYesYes Yes 
PrinterYesYesYes YesYes
Phones (iOS) Yes   Yes
Phones (Android) Yes   Yes
Tablets (iOS)(Test with Ipad mini, Ipad3) Yes   Yes
Tablets (Android) Yes   Yes
Signature Pads (Wacom/Topaz) Yes   Yes
Wacom Tablets Yes    
DVD-WriterYesYesYes Yes 
USB 2.0 /3.0 hubs      

Notes:

  • *Are restricted for usb redirection by GPO (recommended settings) Hub as a device is not redirected to VDA, however any devices plugged into hub will redirect seamlessly Modem Devices are blocked by the default policy MTP mode for Samsung devices gets policy restricted due to modem exposure to client.
  • Phones and Tablets are optimized by “Client USB Plug and Play device redirection” policy which is by default enabled for Windows Server OS only  

For Server OS

The USB client drivers must be compatible with RDSH for Windows 2012 R2.
Non fully virtualized device such as Smart Card Reader has no USB support because these devices utilize the dedicated service running for session 0 (first session) on Windows Server VDA.
Mass Storage for Server OS is supported from 7.11 VDA.
Audio Device for Server OS is supported from Receiver 4.5 and VDA 7.8.
Encrypted USB redirection and Bitlocker to go devices are currently not supported with Server OS.

Device List

Overview of generic USB redirection support by USB device type (Virtual Delivery Agent for Desktop or Server OS).

Serial NumberMakeModelNotes/Comments
Mass Storage: For Server OS supported from 7.11 and safe eject from taskbar for server OS is not supported currently]
1Sandisk1GB Cruzer Micro U3U3 autorun and eject features do not work within a xendesktop session
2Sandisk4GB Titanium U3U3 autorun and eject features do not work within a xendesktop session
3SandiskMicroSD Card Reader (2Gb, 8Gb xD tested) 
4SanDisk2GB Extreme III Compact Flash 
5SandiskSDCZ64096A1 4GB Cruzer Micro with U3 TechnologyU3 autorun and eject features do not work within a xendesktop session
6SanDisk SDCZ50 4G 
7SanDiskCruzer Micro Skin 2GB 
8Kingston1GB USB 2.0 Migo Personal 
9Kingston1GB Secure Digital Flash Card 
10KingstonData Traveller Mini 
11Kingston 4GB DataTraveler 
12SeagateUSB Hard drive ST305004exd (1TB) 
13SeagateUSB 3.0 Hard Drive 1TB (Sno. 122B657IM) 
14Lexar1GB Flash Drive 
15LexarUSB Dongle (xD Card) 
16Lexar2GB Jump drive 
17LexarUSB flash memory stick 
18LagunaUSB device (CDROM + Flash drive/U3) 
19Trust7 in 1 Card reader 
20Sumvision3.5" USB2.0 & eSATA enclosure 
21CorsairFlash Voyager 16 GB (Corsair) 
22FujiFilmxD-Picture Card 512MB 
23ioMEgaFloppy plus 7-in-1 Card ReaderDevice drivers must be installed with an administrator privilege prior using this device.
24PC LinePCL-EFD2X 3 1/2 Floppy Drive 
25FreecomFS-50 DVD +/- RWDoes not work for Server OS
26LaCieD2 Blu-RayBluRay playback not supported over a network connection.
27LGBE06 Blu-Ray/HD Player Super Multi BlueBluRay playback not supported over a network connection.
28Microsoft32MB Flash Drive 
29Belkin256MB Mass Storage Device 
30BuffaloDVSM-PN58U2VBDevice drivers must be installed with an administrator privilege prior  using this device.
31LenovoUSB2.0 memory stick 
32Transcend16GB JetFlash 700 USB 3.0 Flash Drive 
33SSK USB3.0 8G/SFD201 
34Netac USB3.0 U903 8G 
35SAMSUNG SE-218CB DVD WriterDoes not work for Server OS
36SafeStick flash driveBLOCKMASTER BM9930 
WebCams
1MicrosoftVX1000 LifeCam 
2MicrosoftLifecam VX-7000The preview of video in Lync 2010 shows a black screen if device is connected to USB 3.0 port.
3MicrosoftLifecam HD-3000 
4LogitechHD Pro C920Sometimes, the device may appear in "Drives and Printers" on client even after launching a VDA session
5LogitechC110
When a device is connected to VDA through the client, Sleep or hibernate action may be delayed on the Client machine.
6LogitechQuickCam Pro 9000Within session CPU usage might be high, when webcam is rediected to the VDA Session
7Creative VF0520 
8CreativeLive! Cam Notebook Webcam 
9TeclastTL-T838-NDE2S 
10WebcamPro 9000
Incorrect webcam name may be shown in Devices tab in the Perference window. 
11HPTrue Vision Integrated webcam 
Headsets/Speakers: [For Server OS enable audio through Generic USB from client policy, supported from Receiver 4.5 and XenApp / XenDesktop 7.8 ]
1LogitechH330 (USB Headset) 
2LogitechS150 (USB Speakers) 
3LogitechH340 (USB Headset)
Audio experience may be unclear with Logitech H340 inside session
4Plantronics Blackwire C435-M 
5Plantronics Blackwire C310-M 
6Plantronics Voyager Legend UC + BT300 (Bluetooth Headset + Bluetooth USB Adapter) 
7Plantronics Blackwire C320-M 
8SALAR KX235 USB headset-USB 2.0 
HID style devices
1Wacom Bamboo Fun A6 Wide TabletMouse class device. Blocked by default policy
2Wacom Bambo OneMouse class device. Blocked by default policy
3WacomBamboo touch tabletMouse class device. Blocked by default policy
4BloombergFreeBoardTo use Bloomberg (Message) Key, Bloomberg Audio redirection has to be enabled.
If fingerprint scanner operation fails with high latency, then ICA custom channel has to be created for the scanner.
5BloombergStarboardRequires two cables to be attached and for Server OS, enable Audio through Generic USB through  the Client Policy
5VernierGoTemp Temperature Sensor 
6VernierGoLink Multi Sensor 
7KensingtonOrbitMouse class device. Blocked by default policy
8MicrosoftSidewinder X5Mouse class device. Blocked by default policy, Requires Fingerprint driver locally
9IBMKB with fingerprint readerMouse class device. Blocked by default policy
Print/Scan Devices
1LexmarkUSB printer 800 series 
2LexmarkMultifunction USB printer scanner 1200 series 
3CanonPixma MP620 -Multi Function Printer/Scanner 
4CanoniP5300 Printer 
5CanonCanScanLiDE 700F 
6CanonLide 25 Colour Flatbed Scanner 
7Cannon Canon Pixma MP648 
8CanonCanoScan LiDE 110 
9HPScanJet G3010 
10HPLaserJetP2014 
11HPDESKJET 2000 
12EpsonStylus DX4400 - multifunction AIO Printer/Scanner/Copier 
13WASPWCS3905 CCD barcode Scanner (USB)Displayed as a HID device, hence blocked by the default policy.
14HPScanJet Pro 3000S2Twain 2.0 driver needs to be installed on client (Supported from 7.11)
Phone/PDA
1BlackberryPearl 
2Blackberry8820 
3Blackberry8320 
4BlackberryCurve 8900 
5BlackberryCurve 8520 
6BlackberryCurve 8900 
7NokiaN73Mass storage mode working, PC Suite mode not available
8NokiaN95Mass storage mode working, PC Suite mode not available
9Nokia 9500 CommunicatorDevice can be visible on Receiver Toolbar by enabling the policy, but the device cant be redirected to the VDA session
10HTCTattoo 
11HTCTouch 
12AppleiPhone 3GCustomers are not recommended to restore or upgrade the firmware on any Apple device.  Device will remain in Restore mode until recovered on a physical machine.
13AppleiPhone5Customers are not recommended  to restore or upgrade the firmware on any Apple device.  Device will remain in Restore mode until recovered on a physical machine.
14Polycom  CX200 (Desktop Phone) 
15HPiPAQ 4150 
16SamsungGalaxy 4MTP mode for samsung devices gets policy restricted due to modem exposed to client
17SamsungGalaxy Core 2MTP mode for samsung devices gets policy restricted due to modem exposed to client
18SamsungTabletMTP mode for samsung devices gets policy restricted due to modem exposed to client
HUBS: [Hubs are not supported as devices themselves however devices plugged into hubs work seamlessly]
1Belkin4-Port USB 2.0 Flex Hub 
2PlexusHigh Speed USB2.0 7 Port Powered Hub 
3Logitech4 Port USB Hub 
4DlinkDub-H4 USB 4 Port Hub 
5BelkinUSB 2.0 4-Port Mini Hub 
6BelkinUSB 4 PORT SLIM HUB (USB1.1) 
7StartechST4202USBGB 
8Belkin4-Port USB 2.0 Flex Hub 
MODEM: [Modem Devices are blocked by the default policy]
1LM TechnologiesBluetooth EDR USB adapter 
2TrustUSB Bluetooth Adaptor 
3Trust56K USB Modem MD-1270 
Security Devices
1MicrosoftFingerprint Reader Win USBOnly works with a local account and its known limitation of the vendor software
Digital Cameras
1CanonPowerShot S70 
2CanonEOS 300D/Digital Rebel (Mass Storage) 
3CanonEOS 300D/Digital Rebel (PTP Mode) 
4CanonEOS 450D 
5CanonIxus v3 
6Ricoh Capilio 500G Wide (Mass Storage) 
7Ricoh Capilio 500G Wide (Original Mode) 
8NikonD70s (Mass Storage) 
9NikonD70s (PTP Mode) 
10FujiFinePix F31fd  
Apple Devices: [ Customers are not recommended to restore or upgrade the firmware on any Apple device.  Device will remain in Restore mode until recovered on a physical machine.]
1AppleiPod Touch (16GB) 
2AppleiPod Shuffle (2GB) 
3AppleiPod NanoEjecting an iPod Nano from within iTunes can take up to 3 minutes.
Other devices
1NipcoUSB Missile rocket launcher 
2DictaphoneFoot Control USB adapter 
33DConnexionSpace Navigator 
43DConnexionSpace Pilot Pro 
53DConnexionSpace Explorer 
6StartechSVID2USB2 
7AigoDPF5170 (USB photo frame) 
8Plantronics Calisto 619 (Bluetooth Wireless Speakerphone + Bluetooth USB Adapter ) 
9D-Link DBT-122 (Wireless USB Bluetooth Adapter) 
10BuffaloDVSM-PN58U2VB (USB DVD-RW)Does not work for Server OS
11Wacom Signature PadSTU430 , STU 530 
12Wacom TabletIntuos ProNot supported for Server OS
13Wacom interactive pen displayDTU1031Not supported for Server OS
14Topaz Signature PadT- LBK 460Topaz driver is required on vda (if installation fails, extract driver package and then install driver Manually)
15PhilipsSpeech Mike Pro 
USB host Controller for 3.0 port
1Renesas Electronics USB 3.0 Host Controller Drivers  
2MicrosoftUSB Host Controller Drivers Supported from Windows 8 OS onwards.

Environment

This software application is provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that: (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the software application be used to support ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the software application.

Issue/Introduction

This article provides information regarding the USB devices used to test the USB remoting feature in XenDesktop.