Error: "Citrix Receiver Certificate Trust Issue" when opening Citrix Receiver

Error: "Citrix Receiver Certificate Trust Issue" when opening Citrix Receiver

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Article ID: CTX121924

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Updated On:

Description

SSL Certificate error is received when opening the Citrix Receiver or when checking for updates.

Citrix receiver: Certificate Trust Issue
There is an issue with the self-signed certificate on the Citrix Receiver Merchandising Server at x.x.x.x.
Citrix updates are not available until the issue is resolved.

Resolution

Install new SSL certificate to replace the expired certificate.


Problem Cause

The Certificate Chain includes an expired certificate.

Issue/Introduction

SSL Certificate error occurred when opening the Citrix Receiver or when checking for updates.

Additional Information

Microsoft Technet Blogs - Installing a Self-Signed Certificate
Installing SSL Certificates.