This session reviews NetScaler troubleshooting techniques and various tools such as nstrace/nstcpdump, livehttpheaders, and wireshark. It reviews common scenarios encountered by administrators when load balancing Web Interface and XenApp servers with NetScaler. You will gain an understanding of the best practices for troubleshooting these common issues, and the techniques used by Citrix Technical Support to resolve issues. 

This session explains the following:

• Fundamentals of isolating and troubleshooting issues on Citrix NetScaler 

• How to identify and solve problems with load-balanced Web Interface and XenApp servers using Global Server Load Balancing and load-balancing 

• Identify problems with load-balanced XenApp deployments including best practices.