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CTX134629

How to Download and Install Updated License Files after a renewal

Applicable Products

  • Citrix Licensing

Objective

The following are the requirements:

  • Logon credentials (user name and password) with unrestricted access to My Account on Citrix.com.

  • Administrative rights on the Citrix License Server.


Instructions

  1. From a web browser, go to http://www.citrix.com.
  2. Select Sign In > My Account and type your user ID and password.
  3. Select Manage Licenses.

Licensing-tools

  • Click here to download and install updated files using Citrix Licensing Manager
OR
  • Click here for assistance with updating files from the My Account portal. 
 

Notes:

  • Installing only one license file helps to avoid conflicts and corruption caused by too many separate license files or old license files. Citrix always recommends downloading all licenses in one file after a  renewal and/or purchase of additional licenses, or a License Server Update.

  • To guarantee an error-free result, it is strongly recommended that you update the license server to the latest build. The files can be downloaded from Citrix Downloads.


Additional Resources

Citrix Documentation - Licensing

 


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